ALPINA Car Rent
ALPINA Car Rent

Privacy Policy

1. Controller & Data Protection Officer

The controller responsible for processing data on this website pursuant to the General Data Protection Regulation (GDPR) is:

EuropeCarRent
Email: europecarent@gmail.com

2. Collection & Storage of Personal Data

When you visit our platform or submit a rental booking, we process personal data necessary for fulfilling our intermediary contract:

  • Name, address, and contact details (email address, telephone number).
  • Booking details (pickup date/time at Tirana Airport, selected vehicle category, add-ons).
  • IP address and technical log files (for platform security and network performance).

3. Purpose & Legal Basis of Data Processing

  • Execution of Contractual Obligations (Art. 6(1)(b) GDPR): Processing customer data to generate vouchers, process payments, and transfer necessary reservation details to the selected car rental partner in Albania.
  • Consent (Art. 6(1)(a) GDPR): For sending marketing newsletters or setting non-essential cookies/analytics tracking (where user consent is granted).
  • Legitimate Interests (Art. 6(1)(f) GDPR): Ensuring website stability, preventing fraud, and optimizing customer experience.

4. Data Transfers to Third Countries (Albania)

To fulfill your booking, required personal details (such as main driver's name and flight number) are transmitted to the chosen local car rental provider at Tirana Airport in Albania. Albania is a third country outside the European Union / European Economic Area. The data transfer is strictly necessary for the performance of the contract between you and the controller pursuant to Art. 49(1)(b) GDPR.

5. Data Retention Period

We store personal data only for as long as necessary to fulfill the purpose for which it was collected or to comply with statutory commercial and tax retention obligations under Albanian law (typically up to 10 years).

6. Your Rights under the GDPR

You have the right to:

  • Request access to your stored personal data (Art. 15 GDPR).
  • Request correction of inaccurate data (Art. 16 GDPR) or erasure (Art. 17 GDPR).
  • Request restriction of data processing (Art. 18 GDPR) or data portability (Art. 20 GDPR).
  • Lodge a complaint with a competent Data Protection Supervisory Authority in Albania (Art. 77 GDPR).